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CIMS is a consensus-based management standard that helps cleaning service providers demonstrate their capability to deliver quality, consistent, and customer-focused services.
CIMS is built around 5 core pillars:
Quality Systems
Documented processes for quality control and continuous improvement.
Service Delivery
Proven systems for delivering consistent, reliable cleaning services.
Human Resources
Proper hiring, training, and management practices.
Health, Safety, and Environmental Stewardship
Compliance with health and safety regulations and eco-friendly practices.
Management Commitment
Leadership involvement in driving service excellence.
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